HR Operations Co-ordinator

This exciting role supports the People Team in a growing, agile law firm which will allow the successful candidate to demonstrate their skills in a fast-paced environment. This role will be most suited to a strong, systems savvy administrator who is astute, personable and who can work with pace, agility, and responsiveness to business needs. You will work as part of a small team who are responsible for providing a first-class support service to the business, with an emphasis on the maintenance of our Human Resources Information System (HRIS), iTrent. You will need to be analytical, process oriented with an attention to detail to be successful in this role.

Responsibilities

• Support administration of HR processes including contracts, leaver documentation and changes to terms and conditions of employment.
• Maintain the HRIS - iTrent, ensuring data integrity and accuracy.
• Upskill employees on HRIS functionalities and updates.
• Provide ongoing support and troubleshooting for HRIS related inquiries from the wider team.
• Regularly update employee records, including new hires, terminations and changes to employee status.
• Ensure compliance with data protection regulations and best practices in handling sensitive information.
• Acting as a centralised first line support to employees, both through the HR inbox, and in person, resolving queries and signposting people to the right resources/solutions.
• Work closely with the HR team and other departments to support HR initiative and projects.
• Ensure that all relevant employee lifecycle and general administrative activities are managed in a timely and efficient manner, this includes pay and benefit variations.
• Proactively seek ways to improve HR processes using technology to support ongoing improvements.
• Using HRIS and excel skills to report on data held within iTrent to generate people reports and key monthly HR KPI data.
• Ensure there is a systematic approach to the management of time-sensitive operational process’s (e.g. Probation process triggers).        

About You

Skills and Behaviours

• High attention to detail and ability to work in a fast-paced agile environment
• HR systems experience essential (preferably use of iTrent but training will be given)
• An exceptional administrator, with the ability to plan and prioritise, taking account of changing business needs
• Excellent written and oral communication skills
• Analytical, able to problem solve and use initiative to suggest process improvements
• Confident handling data in different systems, including excel.
• Works well in a team environment, respecting diverse perspectives while fostering a supportive workplace culture
• Maintains the highest level of confidentiality regarding employee information and Business practices.

The HR team strive to deliver an excellent service and will support one another to achieve this. We are a team that likes to have fun and lighten the day even when we are on a deadline. 

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash-plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
  
• Cycle to Work scheme
• Flu vaccinations

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Why HCR people love their jobs

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.

What career progression will HCR offer you?

HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards.

With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.

With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces-friendly organisation.

We also want you to achieve your absolute best during the recruitment process.  Please let us know of any changes we can make at any point that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV.