All Locations
Cambridge
All Departments
Operations

About The Role

We are seeking an organised and proactive Office Administrator to support the smooth day‑to‑day running of the office. This is a varied, client‑facing role requiring excellent communication skills, flexibility to cover holidays, and a willingness to travel to other office locations when required.
 
 The successful candidate will be confident dealing with clients, highly organised, and comfortable managing multiple administrative tasks in a busy office environment.
 
Key Responsibilities:

Office Administration (Primary)

  • Coordinate daily office operations to ensure an efficient and professional working environment
  • Manage daily incoming and outgoing post, including sorting, distribution and external mail handling
  • Maintain accurate records, filing systems and office documentation
  • Order and manage office supplies and liaise with the Group Operations Manager

Client & Visitor Support

  • Act as a professional and welcoming first point of contact for clients, visitors and callers
  • Handle client enquiries confidently and courteously, escalating where necessary
  • Support meeting arrangements, including room bookings and refreshments

Support & Coordination

  • Provide administrative support to teams across the business if capacity allows
  • Cover colleagues’ duties during holidays and periods of absence, ensuring continuity of service
  • Support between offices, including occasional travel to other locations
  • Assist with ad‑hoc projects and administrative tasks as required

About You

Skills & Experience

Essential

  • Previous experience in an office coordination or administrative role
  • Confident and professional manner when dealing with clients and external contacts
  • Strong organisational skills with the ability to prioritise workload effectively
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office (Word, Outlook, Excel)
  • Flexible approach to work, including holiday cover and varying responsibilities
  • Willingness and ability to travel occasionally to other office location
Desirable
  • Experience supporting multiple teams or offices
  • Knowledge of facilities or office management processes
 
Personal Attributes
  • Reliable, adaptable and proactive
  • Approachable with a positive, can‑do attitude
  • Able to work independently as well as part of a team
  • Comfortable in a busy, client‑focused environment
 
Working Hours
  • Full‑time, Monday to Friday 8.30 – 16.30
  • Flexibility required to meet business needs and cover holidays

About Us

Benefits of working with us as a Operations Administrator:

• Scottish Widows Pension Scheme
• Bonus scheme
• 28 days annual leave (plus public holidays)
• Happy People / Perks at Work benefits portal
• Cycle to Work scheme
• Life Assurance
• 1/3 gym membership contribution
• Flu vaccinations
 

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Why HCR people love their jobs

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.

What career progression will HCR offer you?

HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards.

With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.

With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. 

We also want you to achieve your absolute best during the recruitment process.  Please let us know of any changes we can make at any point that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV. 

A note for recruitment agencies – The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership.

Other jobs like this

All Locations
Cambridge
All Departments
Operations
All Locations
Hereford
All Departments
Operations
All Locations
Cheltenham
All Departments
Dispute Resolution