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Worcester

About The Role

The Risk Management Team is responsible for claims and complaints handling for the firm as well as guiding the firm on strategies to avoid future risk. This team is based out of our HQ office in Worcester
 
This is currently a 12 month fixed term contract, maternity cover.
 
Responsibilities of a Risk Management Legal Assistant include:
 
•      Undertaking routine administrative tasks for the team, including the distribution of post and spreadsheet management. 
•      Working on policy documents such as Complaints Handling Procedures.
•      Diary management, including inputting key dates into calendars and sending important deadline reminders to the team.
•      Keeping in communication with regulatory bodies as required.
•      Drafting, formatting and proof reading of letters, documents and forms.
•      Attending meetings and taking minutes.
•      Supporting the archiving process and liaising with the operations team to do so. 
•      Fielding telephone calls as appropriate, this could at times mean speaking with individuals that want to raise a complaint. 

About You

As a Risk Management Legal Assistant, you will have:
 
    Attention to detail in all aspects of your work.
•    IT literate with Microsoft Office Suite (including Excel) and Teams.
    A helpful nature, sense of initiative and a desire to work collaboratively. 
    Experience within a legal environment or professional services environment would be advantageous
    Previous experience of working in a client facing environment would be desirable but not essential.

About Us

Benefits of working with us as a Legal Assistant:
  • Scottish Widows Pension Scheme
  • Bonus scheme
  • Electric vehicle scheme
  • 27 days annual leave (plus public holidays)
  • Happy People / Perks at Work benefits portal
  • Cycle to Work scheme
  • Life Assurance
  • 1/3 gym membership contribution
  • Flu vaccinations
  • Healthcare cash plan
 

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Why HCR people love their jobs

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.

What career progression will HCR offer you?

HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards.

With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.

With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.

 

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces-friendly organisation.

We also want you to achieve your absolute best during the recruitment process.  Please let us know of any changes we can make at any point that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV. 

A note for recruitment agencies – The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership

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